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Politică de confidențialitate

Politică de confidențialitate rent a car cluj

 Rentanddrive inchirieri auto Cluj legislatiei europene cu privire la protectia datelor cu caracter personal (“Date”), iar prelucrearea si colectarea datelor se face in conformitate cu prevederile Regulamentului UE nr. 679/2016 privind protectia persoanelor fizice în ceea ce priveste prelucrarea datelor cu caracter personal si privind libera circulatie a acestor date si ale Legii nr. 677/2001 pentru protectia persoanelor cu privire la prelucrarea datelor cu caracter personal si libera circulatie a acestor date.

 

Politică de confidențialitate

Prelucrarea Datelor se va face de catre  British Explore Srl, cu sediul social in Mun. Cluj-Napoca, Str Fabricii, Jud. Cluj, inregistrata la Oficiul Registrului Comertului sub nr. J12/1525/05.04.2019 avand codul unic de inregistrare 40929784 tel. +40 729 927 770 Datele de contact ale persoanei responsabile cu protectia datelor: Tel. +40 730041 216 E-mail: office@rentanddrive.ro Rentanddrive rent a car Cluj informeaza persoanele ale caror date sunt prelucrate prin termenii si conditiile contractului de inchiriere, modul si scopul in care aceste date sunt utilizate, precum si drepturile persoanelor vizate in relatia cu Societatea. Scopul general al colectarii si prelucrarii Datelor

 

    • Prestarea serviciilor de închiriere autoturisme Cluj (înregistrarea rezervãrii de închiriere, încheierea contractului de inchiriere masina Cluj, servicii de asistentã pe parcursul contractului de închiriere, emiterea facturilor fiscale)
    • Eliberarea certificatelor de asigurare/ solutionare a dosarelor de daunã
    • Emiterea împuternicirilor pentru trecerea frontierei
    • Emiterea scrisorilor de deblocare a sumelor preautorizate cãtre entitãtile bancare
    • Respectarea obligatiilor legale
    • Solutionarea reclamatiilor

Colectarea si procesarea datelor persoanelor vizate pentru scopurile mentionate mai sus poate avea urmatorul temei legal:

 

    • Interesul legitim al companiei Rentanddrive
    • Contractul de Inchiriere la care persoana vizatã este parte
    • Consimtãmântul persoanei vizate
    • O obligatie legalã

Transmiterea datelor cu caracter personal se poate face in anumite situatii catre:

 

    • Autoritatile statului (inclusiv autoritati fiscale)
    • Parteneri implicati in procesul de inchiriere (spre exemplu: parteneri de servicii IT, servicii de facturare, parteneri servicii de contabilitate , parteneri);
    • Colaboratori servicii de inchiriere (detalii privind aceste societati colaboratoare, inclusiv situatiile in care Datele dumneavoastra vor fi transmise catre acestea le puteti afla pe site-ul: rentanddrive.ro sectiunea “Politica de confidentialitate”, subsectiunea “ persoane imputernicite”, sau, la solicitarea dumneavoastra, prin intermediul persoanei desemnate cu protectia datelor cu caracter personal folosind date contact menționate în prezentul document.
    • Societati de asigurari
    • Societati de leasing auto
    • Institutiile bancare emitente ale instrumentelor de platã folosite de cãtre persoana vizatã;
    • Grupul Rentanddrive

Transferul datelor in afara tarii se poate face catre:

 

    • Autoritatile din statele membre, la cererea acestora

Stocarea Datelor se face pentru perioada de timp prevazuta de dispozitiile legale specifice si atata timp cat sunt necesare pentru scopurile mentiunate mai sus. Persoanele vizate au, cumulativ, urmatoarele drepturi cu privire la datele cu caracter personal:

 

    • Drept de acces – insemnand dreptul de a putea solicita confirmarea faptului ca Datele sunt prelucrate sau nu, iar in caz afirmativ, puteti solicita accesul la acestea, precum si anumite informatii despre acestea. La solicitarea dumneavoastra, veti primi si o copie a Datelor
    • Drept la rectificare – insemnand dreptul de a obtine rectificarea Datelor inexacte, precum si completarea Datelor care sunt incomplete, inclusiv prin furnizarea de catre dumneavoastra de informatii suplimentare
    • Dreptul la stergerea datelor (“Dreptul de a fi uitat”) – insemnand ca in situatiile reglementate expres de lege (in special in cazul in care va retrageti consimtamantul sau in cazul in care se constata ca Datele au fost prelucrate ilegal), aveti dreptul de a obtine din partea Societatii stergerea Datelor care va privesc
    • Dreptul de a retrage consimtamantul – insemnand dreptul de a retrage, in orice moment, consimtamantul pentru prelucrarea Datelor
    • Dreptul la portabilitatea datelor – insemnand dreptul de a primi Datele pe care le-ati furnizat într-un format structurat, care poate fi citit automat si dreptul de a solicita ca Datele sa fie transmite altui operator ales de dumneavoastra
    • Dreptul la restrictionarea prelucrarii – insemnand dreptul de a obține din partea Societatii restricționarea prelucrării Datelor in anumite situatii reglementate expres de lege (in special in cazul in care contestati exactitatea Datelor sau in cazul in care prelucrarea este ilegala, dar dumneavoastra va opuneti stergerii Datelor). In aceste situatii, cu exceptia stocarii, Datele nu vor mai fi prelucrate
    • Dreptul de a depune plangere – insemnand dreptul dumneavoastra de a depune plangere fata de modalitatea de prelucrare a Datelor. Plangerea se depune la Autoritatea Nationala de Supraveghere a Prelucrarii Datelor cu Caracter Personal
    • Vezi review-urile noastre pe Google

 

5.0
Based on 644 reviews
Razvan Razvan
00:40 13 Jun 24
Excellent conditions for car rentals and a very good price-quality ratio
Gabrijela Srbljinović
12:20 12 Jun 24
I highly reccomend this rent a car, everything was great.
Vlaho-Josip Štironja
12:18 12 Jun 24
Everything was perfect and on time. The car was clean and everything was as we arranged.
flv22b
16:56 11 Jun 24
I recommend the best quality, efficiency and price on the market.
Andtei Olar
14:37 10 Jun 24
Punctual, serious, clean cars and very helpful
Alin Secaci
14:36 10 Jun 24
I recommend❤️
Stefan Cara
10:26 10 Jun 24
Smooth processing, fast and flexible. Was very positively surprised at the price and conditions.Highly recommended!
Silvia Hereş
08:31 10 Jun 24
An excellent collaboration! Pickup and delivery of the car at the airport, clean, ready to go. We stayed in touch and we will certainly call on them the next time we come to Cluj to take advantage of the services offered again. I recommend from the bottom of my heart!
Danci Vasile
07:24 10 Jun 24
An impeccable experience!
Maria Pastiu
11:00 08 Jun 24
I recommend with confidence. Everything was perfect from receiving the car to handing it over. I had to extend the rental period and everything went smoothly.
Loredana Jenny
17:59 05 Jun 24
Very OK! The car is clean, well maintained, and the owner is an extraordinary man!
Vasile Dan Ardelean
12:45 04 Jun 24
A very good experience, I had a well-equipped Skoda Fabia, it behaved very well in traffic, I received it clean, I returned it clean and with a full tank. So in summary, excellent services, I recommend them to everyone, and in the coming year I will call on them again. Thank you
Enzo Quondam
12:39 04 Jun 24
On my first trip to Romania, I needed to rent a car. I trusted the positive reviews of this rental company and everything was perfect. No requests for credit cards, various insurances or strange requests. I picked up the car at the airport where I returned it. Fast and honest payment. Thanks Andrei for your availability. Highly recommended
Netea Pop
18:10 03 Jun 24
I recently rented a car from RentAndDrive and couldn't be happier with the experience. From the seamless booking process to the exceptionally friendly and efficient customer service, everything exceeded my expectations. The vehicle was clean, well-maintained, and exactly as described. Returning the car was hassle-free, and the staff went above and beyond to ensure I was satisfied. I highly recommend RentAndDrive for anyone in need of a reliable and enjoyable car rental experience. Five stars all the way!
Cris Marc
13:53 02 Jun 24
An experience that I warmly recommend. Prompt, simple, fast, exactly what you need😘.
Dora Kocsis
07:51 02 Jun 24
Excellent service, we were waited for at the airport when we arrived and they picked up the car very early in the morning on the way back. I recommend.
Alin Ratiu
17:52 29 May 24
The rental process was simple and without extra hidden costs. Receiving and handing over the car very quickly and punctually. The communication with the contact person (sorry, I didn't remember the name) was very good. I recommend Rentanddrive.
Lary Serediuc
08:44 28 May 24
Very serious and punctual
Alexandra Pop
14:56 27 May 24
Very good, I had no problems at all. He waited for us at the airport with a ready car, and he waited for us at the airport directly when we arrived. I warmly recommend you, very professional!
Voina Casandra
09:11 27 May 24
Everything went very well, new cars I recommend 100% Thank you, see you next time
Dia U
09:23 26 May 24
The experience was great! The pickup and return were really fast with no issues.The car I drove (Seat Arona) was clean and up to expectations. It came with a full tank and needed to be retuned the same.The car includes USB c and iPhone charging cables, so great attention to details!Would definitely recommend and probably use again if needed.
Sergiu Sever Degan
09:33 23 May 24
I recommend! Our plane was delayed for 3 hours. Communicating the situation to them, there was no problem (or additional cost) that upon arrival (3 in the morning) we would be waiting with a ready-made car in the airport parking lot (preset pick-up point). Likewise with the delivery, respecting the signed conditions, I did not have any unpleasant surprises. In our case, we were guided by reviews for renting a car with this company and they did not disappoint.Thank you.
ileana apostol
11:46 22 May 24
After about 3 years, I confidently returned to the company Rentanddrive Cluj Napoca where I met the same serious, kind person, excellent services, punctuality, professionalism and affordable prices. If you are in the area and want to rent a car, don't hesitate to contact Rentanddrive. You will surely be satisfied! I recommend 100%, I will not hesitate.
Alexandru Gurgu
10:14 21 May 24
A very serious company with very good and well maintained cars
Alex Valea
11:14 20 May 24
The person I rented from was very flexible and the car looked and drove flawlessly.
Dragos C
18:46 15 May 24
My first experience and it was fast, to the point, without additional charges, with positive interaction.The car ran like clockwork and I will most certainly call on them to rent any other car. Thanks and cheers!
Arinar Teddy
11:16 15 May 24
It was a nice experience. Seriousness and punctuality, the car was very clean. Next time we will see each other again. I highly recommend
Félix Malavielle
11:52 13 May 24
Very reactive renting agency, the check in and check out are fast and professional, and the car was reasonably priced. Thank you again!
Adrian Saguna
14:31 12 May 24
Nice staff, good cars, best price !
Coman Gheorghe
14:30 12 May 24
Super ok, I recommend it to everyone, promptly
Ney X2
13:03 12 May 24
Very nice
Stefano Paganini
11:33 12 May 24
An easy and smooth rental at a great price.The car was ok and bigger than the one we booked. (We had a free upgrade for availability reasons).The manager is very nice and super réactif.I would definitely recommend it !Stefano and family.
Maria Edling Andersson
14:21 11 May 24
Their service was wonderful! Extremely helpful with all questions and the car was in perfect shape!
Laurence Stouph
11:52 11 May 24
We had an amazing experience using rent and drive cluj. When picking up the vehicle the process was seamless and stress free; our contact was extremely friendly and explained things clearly. He was also very accessible and easy to contact via whatsapp. He also offered to drive us to the airport after dropping off the car which was a sign of exemplary customer service.The car itself was brand new and in amazing condition. We had no issues and would love to drive this car again.We would highly recommend this company to anyone looking to rent a vehicle in cluj. They are outstanding, five stars!!
moisa iosif
13:49 09 May 24
I rented it once and had no problems, I recommend it.
Ionita Iony
23:05 08 May 24
MLG
17:33 08 May 24
Excellent service. Attentive and helpful staff, waiting at the airport for both delivery and return. The vehicle in perfect condition. Without complications of deposits, deposits, vehicle cleaning, gasoline, or holds on the bank card. The experience has been really good and I recommend it without a doubt.
Alex Malița
12:25 06 May 24
Petru Lupsac
09:15 05 May 24
Everything was very simple, without surprises or hassles, and the car (a Dacia Logan) did its job. Communication via whatsapp, payment by debit card, zero deposit (!!), and picking up/returning the car directly from the airport parking lot were very convenient. If we need a car again in Cluj, we will come to you again!
brahim berdaoui
08:56 05 May 24
Very professional team, I recommend.
Teodora Padure
15:25 29 Apr 24
Coming from the U.S we were worried about renting a car în România. However, Stan was receptive, helpful, and the communication was clear. He was able to get us an automatic transmission car after we rented a manual one by accident. Thank you for all the help!
sylvain cornelus
15:15 29 Apr 24
Professional, courteous, punctual, and good value.
Adela Paula Benea
16:22 27 Apr 24
I haveFound this Rent and Drive site after my car went into service. I had never rented a car. Friendly staff, extremely good experience. The cars were very clean and well maintained. The car was brought to my house when I wanted it, very professional and kind man from the company!Regarding the price, compared to what is available on the market in Cluj, I can tell you that it is the best, moreover, if I rented for a longer period, the company administrator would give me a different price without my asking for it ! So very fair on that point!If I end up without a car again, I will definitely rent from Rent and Drive
Ewan LETOUT
10:15 22 Apr 24
Alexandra Manolache
22:06 21 Apr 24
Istvan Hoka
12:05 15 Apr 24
Ignas Rutkauskas
17:19 14 Apr 24
Very clear communication. the guy called me back after the first call we had and offered a better price. I was very happy with the car I got. he was flexible in the returning time and the car was very neat clean and running well. I was informed and charged €10 cleaning fee, for eight days I got 1600 km. Overall, happy and Satisfied with the service.
Ciprian Ioan
15:51 13 Apr 24
Trif Paul-Adrian
14:16 13 Apr 24
Elena Ursu
11:05 13 Apr 24
It was a perfect experience from taking over the vehicle to handing it over, and the gentleman in charge of the service was prompt, helpful and kind. I recommend!
Barber On Wheels
16:29 10 Apr 24
A pleasant experience I could say... if you don't want to hand over the car with a heavy heart because they will look for sticks in the wheels to ask you for more money, or worse, to be left without the deposit deposit for the rental, I recommend RentanddriveAn honest company...with cheap cars and in perfect working order, 5⭐
Andreea Iacob
16:21 10 Apr 24
Very nice experience. The car was very good, the price was also ok and the communication with the person from the rental service was just perfect.No problems of any kind!I highly reccomend !Thanks a million!
ZSÁLAB SÓLKIM
08:50 09 Apr 24
Iulian Oprescu
06:10 09 Apr 24
Andreea Irina
15:43 08 Apr 24
Thank you very much for the services, it was a pleasant experience.Fairness, promptness and very good communication.Pickup and delivery at the airport.I recommend with confidence.
andras koszorus
15:34 08 Apr 24
Ioan Balint
07:36 06 Apr 24
Really good and friendly service at very competitive prices especially with the discounts for capped mileage. Hassle free rental with no hidden charges, full insurance and zero deposit unlike other companies that either ask for a huge deposit or push you into buying expensive additional insurance.We had a very good experience with renting our car and although the company had a hiccup with their booking system after we booked online, we've been kept informed about what's happening through good, clear communication over the phone and WhatsApp. Although the car we chose initially was no longer available we've been provided with another one from a higher price rental bracket for the same original car price. The car was in perfect condition and almost brand new with only ~8000 km on the clock. The pick up and drop off was very smooth and quick with a representative waiting for us at the airport when we landed and on our departure. Our return flight had a slight change of schedule so we returned the car an hour later than initially booked for. We communicated this with rentanddrive beforehand and they were very accommodating and made no fuss about it.We'll definitely look at using RentAndDrive again.
David Truong
12:28 04 Apr 24
Alright. Recent car. Practical.
Marius Daraban
19:38 31 Mar 24
Everything was spot on, very professional staff and very good cars
Loredana lucaci
10:26 30 Mar 24
Very easy, sweet and helping people, you Can count on Them 100% and the car is very Nice as well
Simo Flut
14:28 24 Mar 24
I rent a care for 9 days from Rentanddrive in cluj and I didn't have any problem . They give me the car with out deposit and less then 1 year exp an my driving licence. Definitely next time I'll ren a car from rentanddrive . Very serious people .
Radu Pop
20:34 18 Mar 24
Serious company, very punctual, the prices shown are the prices paid, without the need to pay other taxes, insurances, etc.😉. The cars are clean, in good condition and with full casco insurance (included in the price) HIGHLY RECOMMEND!!
Cristi Mihai
08:21 18 Mar 24
Thank you rentanddrive rent a car
Ionut Budascu
12:43 13 Mar 24
Very pleasantly impressed by the Rent and drive services, punctual and correct people, the car was very clean and in excellent condition, the whole process from when I contacted them until I handed over the car was very simple, no deposit is required, everything is transparent, you simply don't have any stress, I recommend you to turn to them with confidence, thank you very much Andrei, you are a wonderful man, all the respect
Robert Maties
17:11 11 Mar 24
I am very pleased with the services offered and the very competitive price, I will definitely recommend this company to my friends.Plus also when receiving and handing over cars.
Mihai Ihm
18:10 10 Mar 24
I am very satisfied with your services and I recommend with the greatest confidence 'I felt very satisfied' and the team in charge are very serious and do their job as per the book 'great soups 👏👏👏
Teo Paun
15:28 10 Mar 24
We have been using them for many years and always had pleasant experiences with their fleet. I recommend 100%
Alin
08:35 10 Mar 24
Great company to deal with, highly recommended!
Lucian Sofica
17:33 21 Jan 24
I recently rented a car from Rentanddrive and had a fantastic experience. The entire process, from booking online to returning the car, was smooth and hassle-free. The vehicle was in excellent condition, clean, and comfortable. The staff was friendly and provided excellent customer service. I highly recommend them for their reliable and well-maintained cars, as well as their top-notch service. I'll definitely choose them again for my future rental needs.
Elena Abrudan
22:26 13 Jan 24
Exceptional Car Rental Experience!I recently had the pleasure of renting a car from Rent and Drive and my experience was nothing short of exceptional. From start to finish, the level of professionalism and customer service exceeded my expectations.The car rented was in immaculate condition, clean, well-maintained and it performed flawlessly throughout my trip.I highly recommend Rent and Drive to anyone in need of reliable and efficient car rental services. I will undoubtedly choose them again for my future car rental needs.Five stars without a doubt!
Paul Nagy
17:41 16 Dec 23
No deposit needed and the car was clean and in good condition. Also there were no surprise costs or insurances thrown at us, the final price was the one on the site. The only extra payment was 40 lei for not washing the car but we knew of that from the beginning and were ok with it. We were a bit late with bringing the car back and there were no issues.
唐海安
15:49 23 Sep 23
I recently had the pleasure of renting a car, and I must say the experience exceeded my expectations. The car was in excellent condition and served our needs perfectly. But what truly stood out was our driver. He was punctual, professional, and showed exceptional knowledge of the area. His friendly demeanor and attentive service made our journey all the more enjoyable. I would highly recommend to anyone in need of car rental services, and especially commend our driver for his outstanding service.
Dacian Panait
14:12 15 Mar 23
The car rental process from start to finish was excellent. The vehicle was unreal for our purposes. Nice car,clean and new model, high technology on this. The person who dropped the car was very friendly and helpful. Drop off was very straight forward. Excellent! We definitely rent again from this place.

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